{"id":2324,"date":"2026-08-18T10:11:06","date_gmt":"2026-08-18T10:11:06","guid":{"rendered":"https:\/\/materaconline.pl\/?page_id=2324"},"modified":"2026-08-18T11:59:04","modified_gmt":"2026-08-18T11:59:04","slug":"regulamin-sklepu","status":"publish","type":"page","link":"https:\/\/tenmaterac.pl\/en\/regulamin-sklepu\/","title":{"rendered":"Store regulations"},"content":{"rendered":"<style>\n.mo-regulamin{\n  --mo-navy:#123e6c;\n  --mo-cyan:#29b8c8;\n  --mo-text:#243447;\n  --mo-muted:#6b7b8d;\n  --mo-line:#e3e9ef;\n  --mo-soft:#f7f9fb;\n  --mo-white:#ffffff;\n  width:100%;\n  max-width:1440px;\n  margin:0 auto;\n  padding:72px 24px 0;\n  color:var(--mo-text);\n  font-family:\"Montserrat\",Arial,sans-serif;\n  font-size:12.5px;\n  line-height:1.68;\n}\n.mo-regulamin *{box-sizing:border-box}\n.mo-regulamin h1,\n.mo-regulamin h2,\n.mo-regulamin h3{\n  color:var(--mo-navy);\n  font-family:\"Montserrat\",Arial,sans-serif;\n  font-weight:700;\n  letter-spacing:-.02em;\n}\n.mo-regulamin h1{\n  margin:0 0 7px;\n  font-size:26px;\n  line-height:1.2;\n}\n.mo-regulamin .mo-regulamin-date{\n  margin:0 0 24px;\n  color:var(--mo-muted);\n  font-size:11px;\n}\n.mo-regulamin h2{\n  margin:34px 0 12px;\n  padding-bottom:8px;\n  border-bottom:1px solid var(--mo-line);\n  font-size:15px;\n  line-height:1.3;\n}\n.mo-regulamin h3{\n  margin:22px 0 9px;\n  font-size:15px;\n  line-height:1.4;\n}\n.mo-regulamin p{margin:0 0 10px}\n.mo-regulamin ul,\n.mo-regulamin ol{\n  margin:8px 0 14px 20px;\n  padding:0;\n}\n.mo-regulamin li{margin:0 0 6px}\n.mo-regulamin a{\n  color:var(--mo-navy);\n  text-decoration:underline;\n  text-underline-offset:2px;\n}\n.mo-regulamin strong{font-weight:700;color:#19344f}\n.mo-regulamin .mo-box{\n  margin:18px 0 24px;\n  padding:18px 20px;\n  border:1px solid #dbe6ef;\n  border-left:4px solid var(--mo-cyan);\n  border-radius:10px;\n  background:var(--mo-soft);\n}\n.mo-regulamin .mo-box-title{\n  margin:0 0 12px;\n  color:var(--mo-navy);\n  font-size:14px;\n  font-weight:700;\n}\n.mo-regulamin .mo-box p:last-child{margin-bottom:0}\n.mo-regulamin .mo-data-grid{\n  display:grid;\n  grid-template-columns:160px 1fr;\n  gap:6px 16px;\n}\n.mo-regulamin .mo-data-grid div:nth-child(odd){\n  color:var(--mo-muted);\n  font-size:11px;\n  font-weight:600;\n}\n.mo-regulamin .mo-form{\n  margin-top:22px;\n  padding:20px;\n  border:1px solid var(--mo-line);\n  border-radius:12px;\n  background:#fff;\n}\n.mo-regulamin .mo-form-row{\n  margin:14px 0 0;\n  padding-bottom:8px;\n  border-bottom:1px solid #cfd8e2;\n}\n.mo-regulamin .mo-form-label{\n  display:block;\n  margin-bottom:6px;\n  color:var(--mo-navy);\n  font-size:11px;\n  font-weight:700;\n}\n.mo-regulamin .mo-dots{\n  display:block;\n  min-height:20px;\n  color:#8b98a6;\n  letter-spacing:1px;\n}\n@media(max-width:767px){\n  .mo-regulamin{font-size:11.5px;line-height:1.65;padding:42px 14px 0}\n  .mo-regulamin h1{font-size:22px}\n  .mo-regulamin h2{margin-top:28px;font-size:16px}\n  .mo-regulamin h3{font-size:14px}\n  .mo-regulamin .mo-box,\n  .mo-regulamin .mo-form{padding:15px}\n  .mo-regulamin .mo-data-grid{\n    grid-template-columns:1fr;\n    gap:2px 0;\n  }\n  .mo-regulamin .mo-data-grid div:nth-child(odd){margin-top:8px}\n}\n<\/style>\n\n<div class=\"mo-regulamin\">\n\n  <h1>Regulations of the online store mattressonline.pl<\/h1>\n  <p class=\"mo-regulamin-date\">Valid from August 18, 2026.<\/p>\n\n  <div class=\"mo-box\">\n    <div class=\"mo-box-title\">Seller details<\/div>\n    <div class=\"mo-data-grid\">\n      <div>Name<\/div><div>JOANNA FELCZAK FURNITURE SHOWROOM<\/div>\n      <div>Owner<\/div><div>Joanna Felczak<\/div>\n      <div>Address<\/div><div>ul. Staszica 10, 47-300 Krapkowice<\/div>\n      <div>Tax Identification Number<\/div><div>7542503238<\/div>\n      <div>REGON<\/div><div>526408113<\/div>\n      <div>Phone<\/div><div>+48 515 283 215<\/div>\n      <div>E-mail<\/div><div>materacconline.info@gmail.com<\/div>\n    <\/div>\n  <\/div>\n\n  <h2>1. General provisions<\/h2>\n  <p>The Regulations define the rules for using the online store operated at https:\/\/materaconline.pl, providing services electronically, placing orders, concluding and performing sales contracts, payments, delivery, withdrawal from the contract and filing complaints.<\/p>\n  <p>The Terms and Conditions are made available free of charge and can be saved, retrieved, and printed. Customers should review them before placing an order.<\/p>\n  <p>The Seller sells within the territory of the Republic of Poland. Delivery to another country is only possible if such an option is available in the shopping cart or individually agreed upon before placing the order.<\/p>\n\n  <h3>Definitions<\/h3>\n  <ul>\n    <li><strong>Seller -<\/strong> JOANNA FELCZAK FURNITURE SHOWROOM, run by Joanna Felczak at ul. Staszica 10, 47-300 Krapkowice, NIP 7542503238, REGON 526408113.<\/li>\n    <li><strong>Store -<\/strong> the website mattressonline.pl, through which the Customer can use electronic services and conclude sales contracts.<\/li>\n    <li><strong>Client -<\/strong> a natural person, legal person or organizational unit with legal capacity using the Store.<\/li>\n    <li><strong>Consumer \u2014<\/strong> a natural person entering into a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.<\/li>\n    <li><strong>Entrepreneur with consumer rights \u2014<\/strong> a natural person concluding a contract directly related to his or her business activity, when the content of the contract indicates that it is not of a professional nature for that person.<\/li>\n    <li><strong>Commodity -<\/strong> a movable item offered in the Store, in particular a mattress, frame, cover or other product related to sleep and bedroom equipment.<\/li>\n    <li><strong>Made to order goods -<\/strong> non-prefabricated goods, made according to the Customer&#039;s individual specifications or intended to meet their individual needs, e.g. a mattress of non-standard dimensions made especially for the Customer.<\/li>\n    <li><strong>Working day -<\/strong> day from Monday to Friday, excluding public holidays in Poland.<\/li>\n    <li><strong>Agreement -<\/strong> a contract for the sale of Goods concluded at a distance between the Customer and the Seller.<\/li>\n  <\/ul>\n\n  <h3>Contact with the Seller<\/h3>\n  <ul>\n    <li>e-mail: mattressconline.info@gmail.com<\/li>\n    <li>telephone: +48 515 283 215 - call cost in accordance with the tariff of the Customer&#039;s operator<\/li>\n    <li>Correspondence, complaints and returns address: SALOON MEBLOWY JOANNA FELCZAK, ul. Staszica 10, 47-300 Krapkowice<\/li>\n  <\/ul>\n  <p>The Seller will respond to messages within a reasonable time, usually on Business Days. Telephone contact is not a premium rate number.<\/p>\n\n  <h2>2. Services provided electronically<\/h2>\n  <p>The Seller provides free services consisting in providing access to the content of the Store, product search engine and filters, shopping cart, order form, contact forms, Customer Account, list of favorites and \u2013 if the function is active \u2013 the possibility of publishing opinions.<\/p>\n  <p>The agreement for the use of a one-time feature, such as a search engine, shopping cart, or form, is concluded upon commencement of use of that feature and ends upon closing it or submitting the form. The Account Agreement is concluded for an indefinite period upon successful registration.<\/p>\n\n  <h3>Technical requirements<\/h3>\n  <p>To use the Store, you must have a device with internet access, an up-to-date browser that supports HTML5, JavaScript, cookies necessary for the shopping cart to function, and TLS encryption, and a valid email address to place an order. Disabling necessary cookies may prevent you from logging in, maintaining your shopping cart, or placing an order.<\/p>\n  <p>The Customer is obligated to protect their Account password, not share it with third parties, and provide accurate and up-to-date information. The Seller will never ask for their password via email or phone.<\/p>\n\n  <h3>Customer account and favorites list<\/h3>\n  <p>Creating an Account is voluntary and is not a requirement for placing an order, provided the order form allows guest purchases. The Customer may request deletion of their Account at any time by sending a message to the Seller&#039;s email address. Deleting the Account does not delete any data that the Seller is required to retain by law or to defend against legal claims.<\/p>\n  <p>The Favorites list makes it easier to remember products. Its content does not constitute a reservation for a Product or a price and may only be available during a given session or in the Customer Account.<\/p>\n\n  <h3>Customer Content and Prohibited Activities<\/h3>\n  <p>The Customer may not provide illegal content, content that infringes third party rights, personal rights, copyrights, legally protected secrets, principles of fair competition, or content that contains malware, spam, discriminatory, threatening or misleading content.<\/p>\n  <p>It is prohibited to take any action that disrupts the operation of the Store, bypass security measures, automatically download data without consent, impersonate other people, or use the Store for illegal activities.<\/p>\n  <p>Reports of potentially illegal content can be sent to the Seller&#039;s email address. The report should include the location of the content, the justification, the reporting party&#039;s contact information, and a statement that the information is provided in good faith. The Seller may limit the visibility or remove the content after a thorough review of the report, while respecting the rights of the user affected by the content.<\/p>\n\n  <h3>Complaints about electronic services<\/h3>\n  <p>Complaints regarding the operation of the Account, shopping cart, favorites list, forms, or other electronic services can be submitted by email or in writing. It&#039;s best to describe the problem, the date it occurred, the device or browser used, and the desired solution. The Seller will review the complaint without undue delay, no later than 14 days from its receipt.<\/p>\n\n  <h2>3. Placing an order and concluding the Agreement<\/h2>\n  <p>Information about the Goods in the Store constitutes an invitation to enter into a contract, not an offer within the meaning of the Civil Code. The Customer submits an offer to purchase to the Seller by properly completing the order form and using a button clearly indicating the obligation to pay, e.g., &quot;I buy and pay.&quot;.<\/p>\n\n  <h3>Order stages<\/h3>\n  <ol>\n    <li>The Customer selects the Goods and their available variants, in particular size, hardness, cover and number of pieces.<\/li>\n    <li>The customer provides contact details, delivery address and, if necessary, invoice details.<\/li>\n    <li>The customer selects the available delivery and payment method.<\/li>\n    <li>Before sending the order, the Customer receives a summary including at least the Goods, total price, taxes, delivery costs, payment method and estimated delivery date.<\/li>\n    <li>The customer accepts the Regulations and sends the order using the button communicating the obligation to pay.<\/li>\n  <\/ol>\n  <p>The automatic message confirming receipt of the order is a technical confirmation and does not necessarily constitute acceptance of the offer. The contract is concluded when the Seller sends a message confirming acceptance of the order for processing or begins processing it in a manner clearly communicated to the Customer.<\/p>\n  <p>If, before accepting the order, it turns out that the Product is unavailable, its configuration is impossible, or there is an obvious error requiring clarification, the Seller will immediately contact the Customer. Changing the order requires the Customer&#039;s consent. If the order is not accepted, the Seller will immediately refund the payment using the same method used, unless the Customer expressly consents to another cost-free method.<\/p>\n  <p>The customer is responsible for the accuracy of the data provided. Errors in the address or configuration of the Goods must be reported as soon as possible. Once production of the custom Goods begins, changing their specifications may not be possible or may require separate price and delivery deadline arrangements.<\/p>\n\n  <h3>Custom-made goods and standard variants<\/h3>\n  <p>Selecting a standard variant available in the catalog\u2014e.g., a typical size of 160 x 200 cm, a hardness level, or a standard cover\u2014does not automatically mean that the Goods are made to your individual specifications. Only a product that is actually made specifically to the Customer&#039;s individual parameters, e.g., an unusual size agreed upon outside the list of standard variants, is considered a custom-made Good.<\/p>\n  <p>Before accepting an order for custom-made Goods, the Seller confirms the specification, price, delivery date and informs the Customer about the lack of a statutory right of withdrawal, if there is a condition provided for by law.<\/p>\n\n  <h2>4. Prices, promotions and invoices<\/h2>\n  <p>Prices presented to Consumers are gross prices in Polish zloty and include applicable taxes. Delivery costs and any additional service charges are indicated separately before placing an order.<\/p>\n  <p>If a price reduction is announced, the Store will display, alongside the reduced price, the lowest price for the Product in effect during the 30 days prior to the introduction of the reduction, or the information required for Products offered for less than 30 days. The rules for a specific promotional campaign may be set out in separate regulations, which do not limit the Customer&#039;s statutory rights.<\/p>\n  <p>Free shipping above a certain basket value applies under the terms and conditions visible in the Store and may apply to the selected standard shipping method within Poland. Returning part of an order may affect the terms of the promotion only to the extent permitted by law and in accordance with the information provided before purchase.<\/p>\n  <p>The Seller issues a sales document in accordance with the regulations. By accepting the Terms and Conditions, the Customer consents to receiving an electronic invoice at the email address provided, provided the Customer requests an invoice or the regulations require its issuance. Upon request, an alternative acceptable form can be agreed upon.<\/p>\n\n  <h2>5. Payments<\/h2>\n  <p>Currently available payment methods are displayed in the shopping cart and order form. They may include traditional bank transfer, electronic payment, card, BLIK, deferred payment, or installments\u2014only if the method is currently active.<\/p>\n  <p>Electronic, deferred, and installment payments may be processed by a third-party provider. Using them may require acceptance of the provider&#039;s terms and conditions, successful verification, and provision of the data necessary to complete the transaction. The provider makes the credit or deferred payment decision based on its own terms.<\/p>\n  <p>The payment deadline is indicated with the selected payment method. If payment is not received within this deadline, the Seller may request payment from the Customer and set an additional appropriate deadline. If the deadline expires without notice, the Seller may withdraw from the Agreement, provided that the regulations permit.<\/p>\n\n  <h2>6. Delivery<\/h2>\n  <p>Delivery within Poland is via the methods shown in the shopping cart, specifically InPost Kurier or DPD. The availability of a specific method may depend on the size, weight, address, and type of item.<\/p>\n  <p>The shipping cost is indicated before placing the order. The Store offers free shipping for orders over PLN 500, unless other terms are expressly stated for a given product, additional service, non-standard delivery, or promotion.<\/p>\n  <p>The estimated shipping or fulfillment time is provided on the Product card or in the order summary. Same-day shipping notifications only apply to Products marked as available, ordered on a Business Day before the indicated time, and after payment conditions have been met. Unless a different deadline is agreed, the Seller will deliver the Product no later than 30 days after the conclusion of the Agreement.<\/p>\n  <p>For custom-made Goods, the deadline is determined individually. If the delay is significant, the Seller will inform the Customer and exercise its rights under the law, including the possibility of setting an additional deadline or withdrawing from the Contract if there are grounds to do so.<\/p>\n  <p>The risk of accidental loss or damage to the Goods passes to the Consumer only upon their delivery to the Consumer or a person designated by them. An exception may apply to a carrier chosen independently by the Consumer, other than one of the methods offered by the Seller.<\/p>\n  <p>The customer should, if possible, inspect the condition of the shipment upon delivery and, if damaged, prepare a report with the courier and provide photographic documentation. The absence of a report does not deprive the consumer of their statutory rights to make a complaint.<\/p>\n\n  <h2>7. Right of withdrawal from the Agreement<\/h2>\n  <p>A Consumer and an Entrepreneur with consumer rights may withdraw from a Distance Contract within 14 days without giving any reason, subject to the statutory exceptions described below.<\/p>\n  <p>The deadline runs from the date the authorized Customer or a person designated by the Customer other than the carrier takes possession of the Goods. In the case of multiple Goods delivered separately, the deadline runs from the date the last Good, batch, or part is taken into possession.<\/p>\n  <p>To meet the deadline, it is sufficient to send a clear declaration by post to the returns address or by email to mattressconline.info@gmail.com before its expiry. The customer may use the form attached to these Terms and Conditions, but this is not mandatory.<\/p>\n\n  <h3>Consequences of withdrawal<\/h3>\n  <p>The Seller will refund all payments received, including the cost of the cheapest standard delivery method offered by the Store, no later than 14 days after receiving the statement. The refund will be made using the same payment method unless the Customer expressly agrees to another method that does not incur any costs for them.<\/p>\n  <p>The Seller may withhold reimbursement until the Goods are received back or proof of their return is provided, whichever occurs first, unless the Seller has offered to collect the Goods himself.<\/p>\n  <p>The Customer should return the Goods no later than 14 days after being notified of the withdrawal. The Customer will bear the direct cost of the return, unless the Seller has agreed to bear the cost or failed to notify the Customer of this obligation.<\/p>\n\n  <div class=\"mo-box\">\n    <div class=\"mo-box-title\">Return of a large mattress<\/div>\n    <p>Once unpacked, a mattress cannot usually be shipped via regular mail. The estimated maximum direct cost of returning the item via regular mail is up to PLN 350 gross per item, depending on size, security method, and carrier rates. The customer can choose their own carrier or arrange a paid pickup with the Seller.<\/p>\n  <\/div>\n\n  <p>The Customer is responsible for any diminished value of the Goods resulting from use beyond what is necessary to establish their nature, characteristics, and functioning. To reduce the risk of depreciation, it is recommended to briefly inspect the mattress in clean conditions, using a protective sheet, free from dirt, odors, moisture, damage, and repeated use.<\/p>\n\n  <h3>Mattress after removing the foil<\/h3>\n  <p>Simply removing the standard protective or shipping film from the mattress does not automatically result in the loss of the right of withdrawal. The mattress must be appropriately secured for return transport. The Seller may only charge the Customer for the actual reduction in value resulting from handling the Goods beyond what is necessary for inspection.<\/p>\n\n  <h3>Exclusions from the right of withdrawal<\/h3>\n  <p>The right of withdrawal does not apply in cases specified by law, in particular in relation to:<\/p>\n  <ul>\n    <li>Non-prefabricated goods, manufactured according to the Customer\u2019s individual specifications or intended to meet their individual needs \u2013 e.g. a mattress specially made in an unusual size;<\/li>\n    <li>Goods that spoil quickly or have a short shelf life, if such Goods appear in the offer;<\/li>\n    <li>Goods delivered in a sealed package that cannot be returned after opening for health or hygiene reasons if the package has been opened - this exclusion applies only if, due to the nature of the specific product, its re-introduction to the market is objectively impossible; it does not automatically apply to a mattress simply because the transport foil has been removed;<\/li>\n    <li>Goods which, due to their nature, are inextricably linked to other items after delivery.<\/li>\n  <\/ul>\n  <p>The exclusion of the right of withdrawal does not limit the right to complain about Goods that are inconsistent with the Agreement.<\/p>\n\n  <h2>8. Complaints about Goods and compliance with the Agreement<\/h2>\n  <p>The Seller is liable to the Consumer and Entrepreneur as a consumer for any lack of conformity of the Goods with the Agreement that exists at the time of delivery and is discovered within two years of that date, unless the Goods&#039; expiration date is longer. Any lack of conformity discovered before the two-year period has elapsed is presumed to have existed at the time of delivery, unless the nature of the Goods or the lack of conformity indicates otherwise.<\/p>\n  <p>The Goods comply with the Contract if they correspond to the agreed description, type, quantity, quality, completeness and functionality, are suitable for the specific purpose accepted by the Seller, are supplied with the required accessories and instructions and meet the objective requirements typically expected for goods of this type, taking into account public assurances.<\/p>\n\n  <h3>How to file a complaint<\/h3>\n  <p>Complaints can be submitted by email to mattressconline.info@gmail.com or in writing to: SALON MEBLOWY JOANNA FELCZAK, ul. Staszica 10, 47-300 Krapkowice. For efficient processing, please provide your name, order number, description of the problem, date it was noticed, request, and attach photos. A receipt or invoice facilitates purchase identification, but it is not the only acceptable proof.<\/p>\n  <p>The Seller will respond to a Consumer complaint within 14 days of receiving it. The response will be provided on paper or another durable medium, particularly by email.<\/p>\n\n  <h3>Customer Rights<\/h3>\n  <p>If the Goods do not conform to the Agreement, the authorized Customer may request their repair or replacement. The Seller may repair them if the Customer requests a replacement, or replace them if the Customer requests repair if the chosen method is impossible or requires excessive costs. If repair or replacement are impossible or excessively expensive, the Seller may refuse to bring the Goods into conformity.<\/p>\n  <p>Repair or replacement will be completed within a reasonable time, without undue inconvenience, and at the Seller&#039;s expense, including the cost of transportation, labor, and materials. In the case of a large mattress, a method of collection or inspection will be agreed upon so that the Customer does not incur any complaint costs.<\/p>\n  <p>The Customer may submit a declaration of price reduction or withdrawal from the Agreement if the statutory requirements are met, in particular if the Seller has refused to bring the Goods into conformity, has failed to do so properly or within a reasonable time, the lack of conformity persists, is significant, or it is clear from the circumstances that the Goods will not be brought into conformity without undue inconvenience. Withdrawal is not available if the lack of conformity is insignificant.<\/p>\n\n  <h3>Guarantee<\/h3>\n  <p>If a manufacturer&#039;s or other guarantor&#039;s warranty is provided for the Goods, its terms, duration, and method of implementation are specified in the warranty statement. The warranty is voluntary and does not exclude, limit, or suspend statutory rights arising from the Goods&#039; lack of conformity with the Contract.<\/p>\n\n  <h3>Business clients<\/h3>\n  <p>Consumer protection regulations apply to entrepreneurs to the extent permitted by law. Upon request, the Customer should provide information that will allow them to determine whether the Agreement is of a professional nature.<\/p>\n  <p>In relation to entrepreneurs other than entrepreneurs with consumer rights, the Seller&#039;s liability under the Civil Code is excluded to the fullest extent permitted by law. This does not apply to liability that cannot be excluded under mandatory provisions.<\/p>\n\n  <h2>9. Product reviews<\/h2>\n  <p>If the Store allows the publication of opinions, the Seller informs in the place where the opinions are presented whether and how it verifies that they come from people who used or purchased the Goods.<\/p>\n  <p>Only reviews that are technically linked to a completed order, such as through a link sent to the email address used for purchase or through your Customer Account, can receive the &quot;Verified Purchase&quot; designation. Reviews that are not linked to an order cannot be presented as verified.<\/p>\n  <p>The Seller does not commission the publication of false reviews and does not distort their image by selectively removing negative reviews. However, the Seller may moderate illegal content, content unrelated to the Product, content containing third-party personal data, spam, profanity, threats, or content that violates these Terms and Conditions. The decision to moderate is not dependent on whether the review is positive or negative.<\/p>\n\n  <h2>10. Personal data and cookies<\/h2>\n  <p>The principles of personal data processing are described in the Privacy Policy, and information about storing data on the user&#039;s device is described in the Cookie Policy. These documents are available free of charge in the Store. Acceptance of the Terms and Conditions does not constitute marketing consent or consent to optional cookies.<\/p>\n\n  <h2>11. Extrajudicial dispute resolution<\/h2>\n  <p>The consumer may use the free assistance of a municipal or district consumer ombudsman, a consumer organization or the information available on the website of the Office of Competition and Consumer Protection at https:\/\/uokik.gov.pl and https:\/\/prawakonsumenta.uokik.gov.pl.<\/p>\n  <p>The consumer may also contact the relevant Provincial Inspectorate of Trade Inspection with a request for mediation or the Permanent Arbitration Court at the Trade Inspection. If the complaint is rejected, the Seller will provide information on paper or another durable medium as to whether it consents to participating in a specific out-of-court procedure, in accordance with applicable regulations.<\/p>\n  <p>The EU ODR platform was closed in 2025, so the Regulations do not refer to the inactive ODR form.<\/p>\n\n  <h2>12. Amendments to the Regulations and final provisions<\/h2>\n  <p>The version of the Terms and Conditions accepted by the Customer when placing the order applies to the Sales Agreement. Any subsequent amendment to the Terms and Conditions does not alter the terms of an existing Agreement.<\/p>\n  <p>The Seller may change the Terms and Conditions for services provided on an ongoing basis, such as Accounts, for important reasons, such as changes in the law, Store functions, payment or delivery methods, security requirements, or Seller data. Registered Customers will be notified in a timely manner on a durable medium and may terminate the Account agreement if they do not accept the changes.<\/p>\n  <p>In matters not regulated herein, Polish law shall apply, in particular the Civil Code, the Consumer Rights Act, and the Act on Providing Services by Electronic Means. The choice of Polish law does not deprive the Consumer of the protection afforded by the mandatory provisions of the country of their habitual residence, if such provisions are applicable.<\/p>\n  <p>Any disputes will be resolved by the appropriate common courts. This provision does not violate the rules of court jurisdiction applicable to Consumers.<\/p>\n\n  <h2>Annex - sample withdrawal form<\/h2>\n  <p><em>The form should only be completed and returned if you wish to withdraw from the Agreement.<\/em><\/p>\n\n  <div class=\"mo-form\">\n    <p><strong>Addressee:<\/strong> JOANNA FELCZAK FURNITURE SHOWROOM, ul. Staszica 10, 47-300 Krapkowice, e-mail: mattressconline.info@gmail.com<\/p>\n    <p><strong>Statement:<\/strong> I hereby inform you about my withdrawal from the sales contract for the following Goods\/Goods:<\/p>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Commodity<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Order number<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Date of conclusion of the Agreement\/receipt<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Customer&#039;s name and surname<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Customer Address<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Invoice number - only if needed for a refund<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Date<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n\n    <div class=\"mo-form-row\">\n      <span class=\"mo-form-label\">Signature - for paper form only<\/span>\n      <span class=\"mo-dots\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/span>\n    <\/div>\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Regulamin sklepu internetowego materaconline.pl Obowi\u0105zuje od 18 sierpnia 2026 r. Dane Sprzedawcy Nazwa SALON MEBLOWY JOANNA FELCZAK W\u0142a\u015bciciel Joanna Felczak Adres ul. Staszica 10, 47-300 Krapkowice NIP 7542503238 REGON 526408113 Telefon +48 515 283 215 E-mail materacconline.info@gmail.com 1. Postanowienia og\u00f3lne Regulamin okre\u015bla zasady korzystania ze sklepu internetowego prowadzonego pod adresem https:\/\/materaconline.pl, \u015bwiadczenia us\u0142ug drog\u0105 elektroniczn\u0105, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2324","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/pages\/2324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/comments?post=2324"}],"version-history":[{"count":5,"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/pages\/2324\/revisions"}],"predecessor-version":[{"id":2336,"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/pages\/2324\/revisions\/2336"}],"wp:attachment":[{"href":"https:\/\/tenmaterac.pl\/en\/wp-json\/wp\/v2\/media?parent=2324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}